DTDC Courier & Cargo — fake update regarding delivery

Address:	Hyderabad, Telangana, 500081
Website:	dtdc.in/index.asp

Consignment number : d44465285

It has been 25 days that the package is not yet delivered. And yesterday they have given a fake update that it has been delivered.

They are not receiving calls and replying to the emails.

I've attached the last email i received from them. After that i've tried contacting them multiple times but they are never responding.

Strange and weird thing is when the delivery location is shillong, they have fake updated delivered and the location is begumpet, hyderabad.

There are two fake updates in this :
1) that it was out for delivery and receiver refused delivery. And it was out for delivery at hyderabad where as it was supposed to be in shillong. Clearly shows manipulation.

2) that they delivered the product.

I'm attaching tracking details as a snapshot as well.