DTDC Courier & Cargo — Fast delivery

Address:

Anjana Nagar, Bedarahalli, Bangalore

I wanted to send some important papers through DTDC speed delivery. Asked them about the details and they told "it'll take 21hrs to reach the required destination, and it costs 350rs, but the normal one costs 80rs and will reach the same place within 2days".And I've paid 350rs and sent the papers through Speed delivery.
It has been more than 48hrs, and the package is not yet delivered. We asked them about the same and they said " We don't know about it, there was a problem in transport, we sent it there and they sent the package through transit a day later. What can we do?"
A total waste of money and time.
I expected better from DTDC.
And this is the last time I'm gonna send a package through DTDC Speed delivery.