DTDC Courier & Cargo — good damaged in shipment

Rajesh Ramna

from Gurgaon, Haryana

Address:

8th Floor, Tower 1, Okaya Centre, Noida Sector 62, Gautam Buddh Nagar, Uttar Pradesh

We had made a shipment of a lithium ion battery via consignment number d48406496 dated 15th march, 2019. The battery was delivered on 18th march but in a badly damaged condition. The battery has become totally unusable now and we are answerable now to our clients. We want to hear from you what happened during transit and why proper care was not taken during transit.

We need full compensation for the damages and need to speak to the highest authority to lodge the strongest possible complaint.

Regards,
Rajesh raman
Aeris communication

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DTDC Courier & Cargo customer support has been notified about the posted complaint.