| Address: | 501218 | | Website: | www.dtdc.in |
I hope DTDC like a so called big organisation must have some liabilities regarding to customer service and their valuable materials (parcels).
Originally parcel booked (2 boxes of 2 kg & 5 kg size) from karnal (docket No. D[protected] on dated 21 nov. 2016.
but as per my inquire from different centers of DTDC only 1 box of 2kg size reached Hyderabad which was sent back to the karnal. and after my inquire from your karnal booking person (Mr. Saini) sent back this 1 box of 2kg booked again from the another docket no. D31701238. Which one only I received on 28 dec 2016.
and that particular box in very poor condition fully damaged by rats.
My original complaint is that my another box of 5Kg size, i did not received till now.
and same problem I communicated so many time almost 20-30 mails to DTDC care but no response till now on mail or over phone also.
Not only over e mail I contacted all the centers from karnal to hyderabad but no response at all not only different center staffs, Mr. Amithab from mehndipatnam, Hyderabd In-charge like senior person is so care less about customer just handed over call to the the his junior Mr. Shekhar and after that no response.
And after 50-100 times is you call then only once any body can attend the call.
Hence I request before closing the case kindly arrange the delivery of my another parcel. Was this information helpful? | 
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