DTDC Courier & Cargo — I am complaining due to irresponsible behaviour of the service

Address:

New Delhi, Delhi, 110037

I have registered complaint against my consinment number k04729223 containing some important documents which i needed in new delhi. The item was sent to me from guwahati on 13th of september which reached new delhi on 14th of september evening but till 5pm of 15th september i did not recieved my documents. I am attaching the proof herewith. The courier service has made a fake promise of delivering within 24 to 48 hrs due to which my urgent work remained undone and my precious time was misused. Please do take necessary action against this act of irresponsibility so that no consumer should ever be remained harrased like i have been. Thank you.