DTDC Courier & Cargo — I am complaining regarding Z22604835

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.dtdc.in

Dear dtdc,

I am from privè luxury limited, wanted to file a complaint regarding the consignment number z22604835 of dtdc courier.

The dtdc collected the item from dlf emporio, les petits store, vasant kunj and the shipment need to deliver to kerala location. Please find below attached document of all customer address.

My colleague have informed via whatsapp to ustomer several times that it needs to get deliver to kerala but the logistics team are so unqualified or i say careless to deliver the product.

I don't understand how the dtdc works, its very careless attitude from mr. Suman & their team. They have charged us rs. 1440 of item costing 3500 they have charged us clearly 50% of order value to deliver the product and still they deliver to wrong address.

They have given us receipt of kerala location and and with the item they have attched their copy receipt in their also it mentioned kerala address.

I request you to indly look into this and give clarification how can you guys made big mistake like this.

This was online sale order and it supposed to deliver to kerala client today but we failed to deliver because of you guys.

I hope you take some serious action from this complaint and value your customer.

Awaiting for your prompt response.