DTDC Courier & Cargo — i did not receive courier, raised complaint, complaint closed but courier not delivered

dharma514

Address:

14/1,AJR Layout, Marthali, Bangalore, Karnataka, 560037

In august 1st week, my sister sent me a courier tracking number awb:kvl71553 ; which i did not receive yet.

I have called the customer care on august 7th that and complained.
They raised complaint id: crm295247

They said, courier struck at near by courier station (Marthalli), will deliver by evening.

Its been 10 days, they did not deliver yet, but they closed complaint, which is very very bad response from dtdc.

I am not at all happy with the service dtdc provided.

How come they neglect a courier and neglect complaint??

I am going to sue on dtdc soon

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Comments

Vinotha Chuvi

from Chennai, Tamil Nadu

I hav ordered a passport cover... on tracking it with dtdc it shows as delivered and received but I didn’t receive it... my tracking number is Z15048471... i am worried now... whom should I contact now?? What is happening???? How can I receive my parcel???