DTDC Courier & Cargo — I didn't receive my service certificate which was coming from dtdc

Address:500081

My friend from bangalore sent my service certificate from dtdc courier. Courier number is cn no:b30963418. I didn't recieve it, but in status its showing delivered on 2nd april 2016 itself.When i asked them they raised so many tickets but still they are not giving soln i asked them to escalate the issue, they told they did it but still its 15th aril today and no response from there side. Please help me.Its matter of my job.

Thanks!
Abhishek narayan
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