DTDC Courier & Cargo — I didn't receive my shipment.

Address:

dtdc near NTR Circle, Indira Nagar Colony, Khammam, Telangana, Khammam, Andhra Pradesh, 507002

I got a call from dtdc today that there is a shipment for you and come to our office and take it and i said no and told them to deliver to my home and they said we don't deliver to the home. You need to take it from our office. After debating about that then they said we will return it if you don't come and take it from our office and now i think they are returning the shipment.
It is very unprofessional of dtdc services to do like this. This is not the first time it happened it already happened earlier and they forced me to take the shipment from their office but i won't do it this time. Last time when i refused to take they updated in the website that address in incomplete and forced me to come to their office and take.

This time i don't know the shipment tracking id as it is sent from made easy publications and they haven't sent me the details of shipment.
Last time the shipment id was d53808668.
The address of the dtdc services from which i got call was dtdc near ntr circle, indira nagar colony, khammam, telangana