DTDC Courier & Cargo — I have not received my courier.

Address:

Raheja Vihar, Mumbai City, Maharashtra, 470002

Consignment number: z16423369
Dispatch date: 07/10/2019
Dispatch from bareilly to mumbai.
I was informed my courier landed in my city on oct 9th.
I've still not received its delivery, it been almost 10 days since it reached my city.
Upon tracking, it came to our notice that it was sent to chennai by mistake because of some issue with dtdc server.
Kindly arrange to deliver it asap to the desired location