DTDC Courier & Cargo — I haven't received my parcel

[email protected]

from Mumbai, Maharashtra

Address:

421204

I am Riddhi Patel, i my collegue had sent a parcel from goregaon and i haven't received it. The tracking site shows it is delivered to some ramesh and i have no clue who he is.. i enquired everyone around but no one has received the parcel. I called dtdc customer service and they lodged a complaint and told me they will revert back but they did not. Instead i got a text saying your case is closed. They did not call or email or revert in any way n closed the case. The delivery boy also didn't call before delivering it to somebody else. I never expected such a state of irresponsibility from dtdc as i am it's loyal customer since 2yrs and never faced such prob. Please look into matter.

Dr.Riddhi Patel
[protected]
[protected]@gmail.com
Tracking no.M52869418

Was this information helpful?

No (0)

Yes (0)

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Jul 05, 2017

Updated by [email protected] What's wrong with dtdc? Got a call from their service center for i lodge this complain and he changed my google account password? Now when i m calling back the same no. He is out of reach..