| Address: | Ahmedabad, Gujarat, 380015 |
Hi,
On 04th may 2017 at 1:34pm from ahmedabad anandnagar branch mr. Deepal [protected] delivery boy said that please pick up ur parcel, so i approached his manager mr. Jigar [protected] to deliver it on our address. Our address is avadh corporation 2, sudarshan colony, nr. Mayurpankh society, sattellite, ahmedabad. We regularly gets parcel from dtdc only and parcel is also picking up from this address then why this time they saying to collect parcel from anandnagar branch?
Both are saying that you have to come & collect parcel as it is under non-serviceable area. I was surprised that sattellite is in heart of ahmedabad and how come it would be under non-serviceable area. From anandnagar branch to our office is hardly 2km away. Then mr jigar said that this area is not under our branch we will transfer it to appropriate branch then delivery will be done. I agreed on that so i asked how long it will take then he said 1-2 days. He added that we regularly do 5000 parcels, if any by mistake is misplacing than what would be issue, i said that if mistake has happen then rectify it & deliver on time but mr. Jigar refused to do so.
This kind of service is demotivating us to use dtdc as courier partner.
I was getting materials on time but at this time due to any members mistake we have suffered in receiving materials. We regularly uses dtdc for sending reports and materials to & fro bangalore. But now, we have to speak to head office regarding this matter.
Request you to please get this parcel deliver till today evening, as we are running out of materials sent. Was this information helpful? | 
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