DTDC Courier & Cargo — important documents went missing. i haven't received it

Address:	Bangalore, Karnataka
Website:	www.dtdc.in

We have couriered very important bank documents on 20th of dec from bangalore, expecting it to reach the destination - palakkad on the very next day.

But its already been 4 days now and there is no clue where the courier has got vanished. None of the dtdc authorities or office incharge are ready to give us the information on the same.. Neither is the customer care responding. We have been making repeated phone calls to the regional offices, cochin, bangalore - indiranagar branch office, bangalore reagional head office etc but none of them are acting responsible to figure it out and give us the information about its whereabouts.

Consignment no - b50711313

Above all my very important works are held up because of this and its a threat to my data privacy, as the documents are missing.

Could you please take necessary action against this, as we will have to bear a lot of loss because of this.