DTDC Courier & Cargo — Incorrect reporting on online tracking records | |
I had sent mail via DTDC courier, normal delivery for Rs 120.00 on 16th Feb afternoon. Interestingly, the DTDC online tracking portal mentions that the consignment reached Mumbai to recipient on 17th Feb. However, the online portal mentions that "RECEIVER NOT AVAILABLE" and is dated yesterday Feb 17, 2017. But, I am told that recipient was indeed present. In fact, all courier packages and letters are received by that family all day - every day. However, I need to report for the following reason ! I think this is incorrect updates on DTDC online tracking site because this is the second instance in a row it is happening to me. Happened with DTDC for delivery a few months earlier too - but to different destination in Mumbai. Was this information helpful? | |
DTDC Courier & Cargo customer support has been notified about the posted complaint. | |
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