[Resolved]  DTDC Courier & Cargo — international package with customs pre-paid

Address:Hyderabad, Andhra Pradesh, 500016

I placed two very expensive orders from a website called feelunique which is a uk based service. The details of my order are 1.) connote#:[protected]
Alternate ref :x60135977
2.) connote # :[protected]
Alternate ref :x60135976
I even paid huge sum on customs and i chose dtdc as my preferred method of shipment. The shipment reached the begumpet hub which is the hub closest to my house. It was out for delivery i waited whole day and nothing came. But all of a sudden the tracking paged started showing the status of both the orders as "delivered and signed". I don't understand. I did not receive it. My question to dtdc is whom did you deliver it to? And who's sign did u take? Because no delivery attempt was made to me. And if you did not deliver it then why did u update on your website that its been delivered and signed for? Its really very very unprofessional of a company like dtdc that such expensive orders and pre paid customs and this is how they handle the orders. Both my packages are not delivered to me but the website says delivered. Still no clue where my orders are.
Was this information helpful?
No (0)
Yes (0)
Jan 8, 2019
Complaint marked as Resolved 
Problem was solved after calling the customer service for hours. Still very unhappy with the service
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DTDC Courier & Cargo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    11613
    Pending
    0
    Resolved
    1310
    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DTDC Courier & Cargo contact information