DTDC Courier & Cargo — irresponsibility of a rude delivery agent ramesh

Address:

Infosys SEZ CAMPUS Pocharam, Hyderabad

This delivery boy Ramesh received my shipment but doesn’t not deliver it to me on that day but says he will deliver it the next day. He gives an excuse that mobile number was not provided to him. When I received his mobile number from the dtdc tracking portal I informed him that it’s urgent and needs to be relived today, he assured me that 99% it will be delivered today but now he is refusing to deliver it today. I have paid to get the courier today that is 4th Feb 2020 but he isn’t delivering it to me. The mere excuse by Ramesh that he didn’t have my number is false as he asked my tracking number where all the details were mentioned. Secondly he was very rude and offensive. Please take strict action. I will provide his contact number in the attachment.