DTDC Courier & Cargo — irresponsible

Address:	Kolkata, West Bengal, 700046
Website:	DTDC

Consignment no is m56815313, it is very sad to say you have a pathetic service & response team is more than irresponsible. A important documents which needs to be delivered on time is still pending. The consignment was parceled on 13th from mumbai today is 18th still not received, parcel is roaming around in kolkata. I could have understood on the delay if it would have been in a remote location. A city to city service moreover booked in air service still such delay unacceptable. The booking was done in air, however the consignment came by road. Update in tracking details shows incorrect, kolkata customer care unreachable, customer service irresponsible, after repeated complaints no help. Kolkata head office spoke to ms smita rude & unresponsive. I don't understand what just happened with my courier.