| Address: | DTDC HYDERPORA SRINAGAR KASHMIR |
On 5th sept, i booked shipment with the company under d[protected]Ref number[protected] from dtdc hyderpora srinagar branch, five pieces, two of them were fresh fruit boxes and another one was electric oven cum grill, all of them packed nicely and marked fragile., plus three other cartoons containing clothes, house hold flooring material old carpet - i was charged 9000 rupees-on 7th september the dtdc company from okhla informed me they are at the door of our address with packages, we were away from our flat since they didn't inform us that shipment has arrived we would stay home, company insisted to receive we were out in hospital.. So we asked nearby press waala to receive. On our return home all packing was nicely intact but two packets of fruit were stinking - i opened immediately the package shockingly found all apples in both boxes crushed like paste foul smelling, 100% damage both boxes. Then i opened package of electric oven as t was producing sound found all the glass door broken like glass dust - as if heavy object has been put on all packages rest of three packages containing cloth material were ok, i contacted company they say since outside packing was intact t and there was no report at time of delivery. Since outside cover was intact how can one report - one doesn't open packet at time of receiving shipment and we were not home when shipment was delivered company not responsible for transport damage.
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