I sent a courier from Balrampur (U.P.) to Hyderabad on 16th December having 9 items. The consignment number is D31592274. I was told that it would be delivered in 10 days. I have only received 8 items out of 9 and was told that 9th is misplaced and I would be getting it soon.
It has been more than 15 days since I am calling DTDC but I haven't got any information about the 9th item. I have made hundreds of calls but either nobody receive the call or they are not able to tell me about it.
I am always told that I would be getting the details in a day and this is happening since last 15 days. Even I am not getting a call back.
Finally I got a call from a DTDC employee few days back who told me that she is a single point of contact for me and that she would resolve the issue in a day but she has also stop responding to my calls and messages.
I am very frustrated now and don't know what to do now. I also sent a mail to DTDC which is not even acknowledged.
The package contains very important household items, which we are waiting for. Was this information helpful? | 
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