DTDC Courier & Cargo — Items not reached destination in spite of complaints over a year

Address:Bangalore, Karnataka

This is regarding consignment no: D21895923

Since I was relocating to another country I had a couple of items shipped from Bangalore to my home town of Kalimpong, WestBengal. The consignment included a Reebok Aerobics Stepper (INR 10000), an iPhone 4S (broken screen), a lock and two cushions.

When the consignment did not reach the destination even after a month, I made numerous inquiries and was told that it was still in transit. I had to leave India after that and had my brother follow up with it but we have yet to receive the package even after a year. I have no idea where it is and no one at the customer service is able to help me.

I would really appreciate if some one looked into the matter and did the needful. Attached here is the receipt of the consignment.
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