DTDC Courier & Cargo — k14927206 not delivered

In spite of the residents staying in the given address, the courier number K14927206 has failed to deliver as checked in the online tracking. Kindly call the receiver of the parcel to enquire. The receiver didn't receive any call from the delivery incharge. The receiver's address is:
Natasha Ballal
No 19, LIG 2nd stage, KHB colony, basveshwarnagar Bangalore -79
Phone number: [protected]
The receiver has been staying there throughout though the online tracker stated that the receiver has shifted from the aforesaid address.