DTDC Courier & Cargo — lack in proficiency.

Address:	Paschim Medinipur, West Bengal, 721507
Website:	dtdc.in

A mobile charger of mine was sent to my pincode 712101 (Chinsurah, hooghly, wb) 1 from jhargram, wb. The package contained a worth ₹1500 charger which they returned to their custody without informing me and now they have lost the track. Eastern zone kolkata office is not picking their phone up.
Previously, i booked the pickup from jhargram online thrice and they did not pick it up even after confirmation was sent. Then when the sender in person visited the office, they asked for ₹244 which was the pick up amount from location not the office receiving amount which is ₹144.
Tracking id is: k07280901