DTDC Courier & Cargo — Letter is not delivered my address and return the letter

My dtcc letter traking no X87675499.Dtdc delivery man call me and told me that you collect the letter dtcc office.Dtdc man is not come to my address and when I go to the DTDC office for collect my letter he returned my letter please take a big action against dtcc everytime they have not reached the letter address
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    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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