DTDC Courier & Cargo — loss of item

Address:

14 p block p3, deolali camp , school of artillery , nashik, Nashik, Maharashtra, 422401

Its already been more than 20 day. Everystaff is bypassing the issue. No one is properly responding to my case.
I have send more than 5 mail and no reply. After the complain was put up, till now only one replying mail was send by them which was after calling every day. And now they are trying to bypassing the issue. I thought india was a country where an army is respected and not fraud. I came from foreign, i am an army officer came to india for the diplomatic military and government relation. And because of the frauding and neglecting behaviour shown by dtdc company, the whole image of india will not be good. I want this issue to be clear else, i will go through media and court along with indian army, and this lead to nothing but the negative image on every aspect of india because of such fraud done by dtdc conmpany. My view on india was so much high and good.
Take this issue seriously.