DTDC Courier & Cargo — loss of my consignment

Address:

Purba Medinipur, West Bengal

My consignment no. V49471575 is lost by dtdc on 1st april. Kolkata dtdc is not corporating with me to get my claim amout. They said that i would get the claim amout in 15 days. But two months have passed and nothing happen. Now i have to go to consumer forum and court to get justice. Very very bad response. It consist of mobile. It was lost on 1st april . Your claim officer susmita das called me and tried to mislead me by compensating with me.she is not coperating with me. She is from dtdc kolkata. I want to get resolved immediately otherwise i have to go to court with this matter due to your negligency.