Address: | 632014` | Website: | www.dtdc.in/index.asp |
I had send a parcel (13.7 kg) id: d34895720 on 24th may 2017 from vellore (Tamil nadu) to jaipur (Rajasthan) and haven't received it yet. When contacted the dealer i gave the parcel to, i came to know that they have lost it and have no track of its whereabouts. It’s been a long time since they were saying that they would find it out but yet now they couldn't give any proper answer.
The worst part is there is no proper tracking record about where did it go. They are not able to track it and are saying that it must be mis-transported.
The company isn't responding to my email as well and the dealer says that they are trying.
Its been almost 2 months and i haven't received the parcel yet. Kindly help to get my parcel back.
I have attached 3 images along with the complaint – 1st is the receipt, 2nd is the details of my package (Courier) 3rd is its tracking record (Given by dealer). Was this information helpful? |
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