DTDC Courier & Cargo — Material Not delivered and damaged

Address:

37, Monteith Road, 2nd Floor, Thapar House, Egmore, Chennai - 600008

Dear sir,

One of our consignment from Nellore, A.P. booked on 30.09.2020 to our Chennai HO, which supposes to be delivered within 4 Days. But delivery not initiated by DTDC and when i checked by them on 12.10.2020, I was told one of their Customer Care - Shobitha, that is damaged and yet to be informed to the customer.

They took 12 days' time to inform about consignment status, secondly, it was damaged in the DTDC facility.

So, we want compensation of this and refund of material cost.