| Address: | MG road, Aristo Jn, next malayala manorama Office, near Hycinth Hotel, Thampanoor, Thiruvananthapuram, Kerala 695014 |
Briyan Philip
Trivandrum
02/10/2020
Dear Team
On 02/10/2020, I contacted a service executive named Sreejith T (name showed in the true caller) regarding a courier delivery confusion. I got his contact number from google search.
Unfortunately the service I received was nothing less than Pathetic. The executive, Mr. Sreejith T(name as showed in true caller app) was really harsh and abusive. I had to call Mr. Sreejith T(name showed in the true caller) twice because this man doesn't even care to listen.
As a customer/consumer, I believe that, nor I or anybody should be treated this way. The fact that I actually payed for a service to be yelled at is an absolute joke!
To resolve the problem, I would appreciate you to take action against Mr. Sreejith T(name showed in the true caller) and an apology letter from him as well because such actions from a reputed company executive should not be encouraged. Bad for the customer results bad for the service provider.
Evidence on this I am able to provide you are,
- Call recording
- The contact number of the Executive
- Address of this particular DTDC office
- Courier Consignment Number
I look forward to your reply and a resolution to my problem. I will wait till 09/10/2020 before seeking third-party assistance Please contact me at my email address : [protected]@gmail.com
Hurt and bittered,
Briyan Philip Was this information helpful? | 
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