DTDC Courier & Cargo — Misrouted my courier thru dtdc & no response given on enquiry

Address:560064

Misrouted my courier given for Allahabad but went to Jhansi branch dispatched on 25 October 2016 & till 2 November 2016 not reached at Allahabad . Personally got so much trouble my younger brother came from Kolkata & due to not getting keys which i had couriered for him he stands for 5-6 hours to make duplicate keys & also suffered a lot due to DTDC courier mist outing . I want apologise letter & what loss I bearded of rs 2000 that also I want as claim .POD no : B36459955
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    +91 80 2536 5032 [Customer Care]
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    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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