DTDC Courier & Cargo — Missing items

Address: Jandiala - Phagwara Road , Bhupindra complex, 1st floor near k.k Sweets, satnam pura, Phagwara, Punjab 144401

Consignment number: d92353419

I recently used your courier services to courier my luggage from phagwara, jalandhar to rishikesh, uttarakhand.in there, there was one box which consisted of a debit card and rs. 3000 cash. When i received the luggage, it was repacked without my knowledge, i found that the cash and debit card was missing. Also, one sealed bottle of a shampoo was missing and all the stuffs had been repacked.

I talked to the dtdc services of phagwara and they simply denied the charges.

Also, i contact dtdc customer care several times, dropped them several mails but they didn't pay attention to it.

Kindly look into this matter as soon as possible.