DTDC Courier & Cargo — missing package and inability of rajesh manager to address the issue

Address:

Mumbai City, Maharashtra

M62735708 consignment was never delivered and when i came to collect the package from south bombay to goregaon office, mr rajesh who is the manager tried to run away without providing any information. He is asking the security at the front to handle the situation so that he can have time to go for lunch later after making me sit for over 45 min. There is no sign about the parcel