DTDC Courier & Cargo — missing parcel

Address:

Leh, Leh, Jammu and Kashmir

I had parceled my laptop from leh, ladakh to my friend karthik k m, who's address is building no. 49, door no. 101, opposite road of shree laxmi vaibhav hotel, sai baba temple road, munnekollala, marathahalli, bengaluru, pin-560038 on 10th of november 2019. But till date i. E 08 march 2020 the parcel has not reached the above mentioned address. Tracking id of the parcel is z25386010. But it reflects incorrect delivery date and address on tracking, which is not understood. Dtdc office at leh, ladakh is also not able to provide satisfactory reply to my query. I always respect the service rendered by dtdc to the nation and kindly request dtdc to do the needful at the earliest.