DTDC Courier & Cargo — Missing parcel, nil information

Website:

Www dtdc.in

Dear sir/mam,
the parcel B11124786 was valuable to me and was booked on 17 jun 22. I have been pleading for about 40 times since weeks and its was past their promised maximum delivery time of 12 days.
Dtdc's customer team is conveniently just ignoring my messages straight. My package is nowhere to be found after last being dumped at chennai on 19 july 22,
no status update on website and after lying to me initially, no one from dtdc is even responding to me now.

I have lost hope that this fraud service will finally take some action to trace my package and i may assume that dtdc has cheated me. After facing loss and harassment from them, i am forced to put this matter into the notice of consumer court for necessary action.