Respected Subhasis Chakraborty,
The express DTDC article bearing no. A93245763 which is stuck at Ruchika Market Branch, Bhubaneswar after arriving 13th August, 2022 at 1700 Hrs. And during contact, the executive member of that branch misbehaved and talked very harshly. Telling that, the product not delivered for next two days because of govt. holidays for Sunday, 15th Ay=ugust.
Here, my concern is that, if the product is reached before the closing of the DTDC branch and knowing that it is an express parcel and urgent is there, how the branch is not attempted for delivering and left simply for 2 days due to Government holidays. While, we had contacted to the branch manager for the same he is speaking very harshly with the female member of the house and even after with me. It is simply reflecting of the outside what is the behaviour of DTDC executives to the female members. Now, we are India celebrating the 75th Independence Day (Azadi Ki Amrit Mahasav) but behaviour of the DTDC executives is very negligible and don't know how to speak with Indian Women and impress the Customer.
Hence, it is requested to kindly interfere in this matter and culprit to be punishable and make arrangements for the delivery of the express parcel as soon as possible.
How, negligence Ruchika Market Branch of yours by knowing that it is express parcel and following 2 days are holiday, why the branch manager not attempted for delivering the pending parcel on time. This so essential for us. Please make arrangements for delivering the product today. Because, in the normally organisation, if long will comes means, they will complete the pending works and go for enjoy the leaves happily. But, in the case of DTDC, how the employees are keeping the pending work and go for long leaves. It is not acceptable.
By the way, whatever your working culture may be, I want my article to be delivered today. Please make an arrangement for that.
I am awaiting your positive response on the same.
Date Activity From To
Sat, 13th Aug'22|17:11 Hrs Processed & Forwarded From Hub Bhubaneshwar Apex Ruchika Market Branch
Sat, 13th Aug'22|17:10 Hrs Processed & Forwarded To Hub Bhubaneshwar Apex Ruchika Market Branch
Sat, 13th Aug'22|11:20 Hrs Received At Hub Bhubaneshwar Apex
Sat, 13th Aug'22|10:10 Hrs Received At Hub Kolkata Rajarhat Apex Bhubaneshwar Apex
Fri, 12th Aug'22|10:49 Hrs Processed & Forwarded From Hub Kolkata Rajarhat Apex Bhubaneshwar Apex
Fri, 12th Aug'22|04:05 Hrs (AIRPORT TERMINAL SCAN)Received At Hub Surat Apex Kolkata Rajarhat Apex
Fri, 12th Aug'22|03:43 Hrs Received At Hub Surat Apex Kolkata Rajarhat Apex
Thu, 11th Aug'22|12:15 Hrs Processed & Forwarded From Facility Surat Apex Kolkata Rajarhat Apex
Thu, 11th Aug'22|03:44 Hrs Received At Hub Surat City Branch Surat Apex
Thu, 11th Aug'22|00:45 Hrs Processed & Forwarded From Facility Surat City Branch Surat Apex
Wed, 10th Aug'22|23:45 Hrs Processed & Forwarded To Facility Surat City Branch Bhubaneshwar Apex
Wed, 10th Aug'22|17:59 Hrs Booked At Facility Surat City Branch Booked To BHUBANESHWAR
Wed, 10th Aug'22|09:38 Hrs Softdata Upload
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