DTDC Courier & Cargo — my courier sent to wrong city (dhanbad in place of deoghar)

Address:

Patna, Bihar, 800003

I booked my consignment on[protected] fot deoghar (Jharkhand) but after tracking it it shown booking date[protected] and the consignment sent to wrong city dhanbad in place of deoghar. It shows status of[protected] and today is[protected] its not showing current status of my courier. Very disappointing and worst service of dtdc. I also contact to the shop (Agent) on[protected] and he said the your shipment become misroute and he complained by mail. He shown me the case number 15066864. But all these become useless because the shipment is not re-routed yet or delivered yet.