DTDC Courier & Cargo — my mobile phone was missed from your parcel

Address:

SAHARANPUR, Saharanpur, Uttar Pradesh, Z78598916

My family parcel me a mobile phone through DTDC service which was stolen in between and i did not get it till now. someone stolen the mobile and put a stone in place of that when delivery boy come to me i refused to accept that parcel beacause the packet was damaged and opened .. when delivery boy open it in front of me then we found a stone in place of mobile. i called the region office Hyderabad but their response is poor they were misguiding me by saying that it was not their mistake .The packet has to be delivered from Saharanpur branch to Hyderabad which is not delivered till now.
my mobile is stolen and its your company responsibility to deliver the product safely. I want my mobile phone back as soon as possible