DTDC Courier & Cargo — My parcel has been missing

Address:

MP nagar, zone -1 Bhopal

I’ve not received my Parcel from DTDC. It was dispatched on 3/09/21 from Raipur C.G and was supposed to be delivered on 6/09/21 to Bhopal MP. My Consignment no. Is M05041870.
I’ve contacted the courier service so many times but there has been no proper response yet. It’s been 10 days and I’ve already faced lot of trouble because of the non delivery of my parcel. I’m highly disappointed with the service of DTDC.
Plz look into this matter and resolve it as soon as possible. I really need my parcel.