DTDC Courier & Cargo — no delivery and misbehaving delivery man

Address:

Peeth bazar, bahadrabad, haridwar(249402)

I booked my parcel on 30/07/2020. Consignment no is z34757664. The deliveryman called once in the morning, at that time our person is on his vehicle, he said he will speak shortly. But the delivery man won't call them again and when they tried to call him, he won't answer the call not at once. And switched off his phone, till now there is no contact with him. I am totally disappointed with your service. Do something in this matter. Where is your trust policy now sir? Do some immediate action to this.