DTDC Courier & Cargo — no online data of the parcel is available and the support team is not responding to calls or emails

I booked dtdc courier service through ebooking portal on 23rd of july.
My consignment number - f30063996
The parcel was picked up from origin on 24th july.
And as of now there is no tracking data available online.
Resolve the issue as soon as possible, i tried calling the call center but no response.
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    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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