DTDC Courier & Cargo — no proper coordination with assignee

Address:Warangal, Andhra Pradesh, 506003
Website:Www.dtdc.in

I did not receive my product. I was present at the house the whole day, expecting the delivery anytime. I opened the website at night just to confirm it got delayed. Shockingly, when i saw the website, it said the shipment got delivered successfully, claiming that my friend received it. Do they have any reference (Name atleast) as to who took it. If they do, they would have updated the same on the tracking page, because i'm sure none of my friends took it. They don't even provide the contact number of delivery agents for us to coordinate with them. Plus the worst part is they don't call you up when you are not available at the delivery door atleast to confirmor to postpone the delivery. So hopeless, they just want to get done with their job. And in fact, i was present in my house the whole day expecting it anytime. So reckless people!! They deserve strong penalty.
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    +91 80 2536 5032 [Customer Care]
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    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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