DTDC Courier & Cargo — non delivery of consignment/ arrogant behaviour of staff

Con no-k10743091
Respected sir,

I shri kapilendra sahoo vill-dhanaharapada po-sankhatras dist-cuttack received a call from dtdc office ranihat, cuttack (Near chanakya hospital) at around 1300 hrs today i. E. 28 apr 2018 that a parcel/mail meant for me has been received by the office. Instead of delivering the parcel my address they told that the same is to be collected by person from the dtdc office ranihat branch.


I told that i can come in the afternoon to collect the same and reached the dtdc office ranihat branch at 183o hrs.


When i asked the dealing clerk to give my parcel. The dealing clerk told that the person who had given you call is not available now. I told him to check from the records/registers. He told to give a call from the same mobile phone from which i received the call regarding my parcel/mail. I told him that i have come from 15 kms and i have not brought the particular mobile phone. I told him that i have 6 mobile phones and it is not possible to be in possession of all the 6 mobiles at all times.

I told him to verify my identity from the available documents i. E. Driving licence. He insisted to bring the mobile. Otherwise he will no give the parcel. I asked whether my driving licence is not a valid document to verify my identity. He told no, the parcel can only be handed over only when i bring the said mobile phone.

On the above said facts i request your honour to deliver my parcel/mail at the below mentioned address.

Kapilendra sahoo
C/o-subash ch rout
Netajinagar
Po-madhupatna
Cuttack-753010

Mob no-[protected], [protected], [protected]

Thanking you.
Yours faithfully,

Kapilendra sahoo