DTDC Courier & Cargo — non delivery of consignment-consgnment note no. c 85990284 dt.07.11.2018

Address:

Tiruchirappalli, Tamil Nadu, 620021

Dear Sir,
I have booked one Consignment to M/S.FLIP STAR, Shop No.414, 4th Floor, Madhav Shopping Centre, Godadara, SURAT-395011 vide your Consignment Note No.C 85990284 dt.07.11.2018 from TIRUCHIRAPALLI, TAMILNADU.
Your tracking record shows that the consignment delivered on 13.11.2018.
However, the online Trader categorically telling that they have not received the Consignment.
Eventhough, I have forwarded the proof of receipt by them by sending the copy of the signature who has received the consignment on behalf of FLIP STAR, THEY HAVE DENIED THE RECEIPT OF THE SAME.
They are saying that the signature is not of their staff and also saying that if they received such courier, they will sign it with their Rubber Stamp.But the signature proof provided by your staff at TRICHY does not contain their Rubber Stamp.Hence they denied the receipt of the Consignment.
A Copy of the lengthy communication through e mail between the Sender and the Receiver with full detail;s is attached herewith.
Kindly enquire the issue at your end and arrange to identify the consignment.
With Regards

PUSHPA S RAJAN
Mobile:[protected]
History:
I have purchased one soft silk saree through online from M/S.FLIP STAR, Shop No.414, 4th Floor, Madhav Shopping Centre, Godadara, SURAT-395011.
I have received the consignment but the same is not as per our requirement.So I have returned the Consignment to the Sender.