[Resolved] DTDC Courier & Cargo — Non delivery of documents

Sujoy Bhowal

from Delhi, Delhi

Address:

Ballykhal, Howrah

Consignment no. D58670402
Booked delivery of a small document from serampore, west bengal meant for pune, maharashtra.
10 days have elapsed but the consignment is still showing in transit.
Dtdc charged rs. 270/- for the service, but their service is deplorable. The customer care does not have any idea about the whereabouts of the documents.
I hope never to book anything at dtdc. Seeing all the angry reviews, i wonder how do they still survive this competitive market.

+1 photos

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Jun 18, 2020

Complaint marked as Resolved

They have sent a message via sms. Sender is AX-DTDCCM. Also their complaint status in website and app shows, DELIVERED.

DTDC Courier & Cargo customer support has been notified about the posted complaint.