DTDC Courier & Cargo — non delivery of my cargo in spite booking 13 days

Address:Jodhpur, Rajasthan, 342008

Patient Examination Table booked on 29 August from Kanpur bearing AWB no:- D45039516 which arrived at Jodhpur office on 11th September(Tuesday), 3 days ago which has NOT been delivered at the given address of Plot 231, Parasram Bhawan, Narpat Nagar, Pal Road, Jodhpur-342008 merely 2 KM's from DTDC base office in Jodhpur at ITI circle, Basni Industrial area.
2 days ago the delivery boy from DTDC showed up at 3 pm on 11th September, and asked the delivery receipt to be signed and he refused to keep the Patient Examination Table 6 x 3 feets covered in a wooden cask at clinic inspite of several requests they were 3 persons and our domestic help and was adamant to Keep it only in our car drive way and channel gate.
The delivery boy Mr Om Giri even conversed in a very rough language and took away the table and challenging that nothing would happen and asked my wife and mother (senior citizen) to come to office and or complain at office.
It is 2 days that inspite of several requests and reminders and also personally visited by me twice to their office and lodging a complain to Manager in charge Mr Pushpender and.Mr Rajesh (second in command).
I Emphasize that such elements which mis behave with the customers and take them for a ride mush be punished and also financial burden must be levied as punishment.
Pl resolve this ASAP.
Dr Rahul Garg
Orthopaedic surgeon
Jodhpur.
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