DTDC Courier & Cargo — non delivery of parcel

Address:Nagpur, Maharashtra

My parcel tracking no is m60005830, booked from nagpur, on 13th jan, 2018, to be delivered to trivandrum. Tracking details show that it is still at chennai hub, since jan 13th night! It has still not reached trivandrum.in any case, it must be delivered by 16th jan evening, as i was assured by your franchise at the time of booking. We must be informed about the route you follow while delivering our consignment. My parcel was sent to kolkata hub from nagpur and was sent back to nagpur, then to chennai and it seems to be stuck up there! Please ensure quick delivery if you want to retain your customers.
Was this information helpful?
No (0)
Yes (0)
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Complaint comments 

Comments

We have to receive the courier form pune to HYD which was booked on 4th Dec, 2017 but till date we not received it. I tried contacting customer care but no responses till now . in online status is update only upto 5th Dec, 2017.

after which there no update in portal or reply form the DTDC. even lodge the complaint in DTDC portal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DTDC Courier & Cargo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    11614
    Pending
    0
    Resolved
    1310
    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DTDC Courier & Cargo contact information