DTDC Courier & Cargo — non delivery of parcel or wrong delivery

Address:Chennai, Tamil Nadu

I have sent one mobile from mobile from chennai to gurgaon via dtdc courier. Shipped the item on 1st feb and shown as delivered on 3rd feb. However the tracking status shows the item has been delivered but the actual receiver has not received the item. Also the delivery tracking sheet shows that some one received the item in the name of the receiver and written a wrong phone number.

Attached the tracking detail and delivery run sheet provided by the courier agency

Regards,
Vijayraja m
[protected]@yahoo.com
+2 photos
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