DTDC Courier & Cargo — Non delivery of parcel till date and charged high rates beyond weight of my parcel

Address:

Jolly grant, dehradun

I handed over a parcel having Medicines to dtdc lite on 5th March 2022 at Jolly grant, dehradun. The person who took over the parcel said that the parcel will be delivered by Monday (7th March 2022) positively.
The parcel started from my place on 7th March and not 5th March which is really disgusting. I would have myself delivered the same if I had gone there personally.
The packet is not delivered till date, i.e. Tuesday, 8th March 2022. Presently, it is showing at Samalkha Apex at present. (12:39 p.m.)
Also the person who took the parcel said that he will charge me Rs. 125-140 at the maximum as the parcel weighed 885 grams. But when I received the receipt, he charged me Rs. 190 for 1 kg 200 grams, saying that the size of the parcel was big. How come the weight increased from 885 grams to 1 kg 200 grams.