DTDC Courier & Cargo — non delivery of the consignment

Dear sir
I thought that i should send sweets through the famous courier service i. E. Dtdc on oct 16. This was the first diwali for my daughter with their in-laws in raipur and see what your service has done. Please permit me to go to consumer court as i have been talking to the agent mr. Nisar mohammad thru phone from oct 22. The tracking also is showing that the packet is in raipur from oct 22. But it is yet to be delivered. Sent address, phone numbers etc but it has no effect. Please let me know what to do. The packet has more than rs 5000/= sweets.
I hope you have no problems if i complain to consumer court for such a pathetic service where i was promised the pack to be delivered on oct 19, 2017. I can be reached at:[protected].
The packet where the delivery has to be sent is
Mr s. C tripathi
D5, sector1, avanti vihar, behind hanuman mandir, raipur-492006. The phone number is-[protected]
Hope you will act soon.
Regards
Premendra ([protected])

Shipment summaryprint
Tracking no. D36524541 last status out for delivery
Notify me
Reference no.
Booking date 16th oct'17
Last status date 26th oct'17
Shipment details
Origin lucknow destination raipur destination pincode 492001
No. Of pieces 1 service type lite
Package contents box
Shipment tracking history

Booked & dispatch in transit at destination out for delivery delivered

Date activity location
Thu, 26th oct'17|13:47 hrs out for delivery raipur
Mon, 23rd oct'17|12:06 hrs rto received at hub raipur
Sun, 22nd oct'17|18:09 hrs rto received at hub raipur
Sun, 22nd oct'17|18:09 hrs rto received at hub raipur
Wed, 18th oct'17|00:37 hrs rto processed & forwarded from hub delhi hub
Tue, 17th oct'17|21:44 hrs rto processed & forwarded to hub delhi hub
Tue, 17th oct'17|17:12 hrs rto received at hub delhi hub
Mon, 16th oct'17|23:15 hrs rto processed & forwarded to facility mahanagar, lucknow
Mon, 16th oct'17|21:01 hrs rto processed & forwarded from facility mahanagar, lucknow
Mon, 16th oct'17|20:22 hrs booked at facility mahanagar, lucknow



Premendra d. Dwivedi
Principal scientist
Food toxicology division
Csir - indian institute of toxicology reserch (Csir-iitr)
P. O. Box 80
Lucknow-226001
U. P.
India
Ph. No[protected], 2614118, 2613786, 2227586 extn:641
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