DTDC Courier & Cargo — non-receipt of consignment k13287925 & k14278832

I have booked a courier consignment no. K13287925 on 07/09/18 for bhubaneswar and the same consignment returned to durgapur hub on 18/09/18 citing wrong address.

It is to be noted that i have sent consignment to the same address at bhubeneswar earlier through your courier service

I have contacted your agent in durgapur on 18/08/18, he checked the consignment and apologised for the return of the consignment no. K13287925.

Your agent at durgapur hub resent the consignment with a new consignment no. K14278832 on 19/09/18.

After tracking the consignment no. K14278832, i found that it is successfully delivered at jaydev vihar on 21/09/18. But the intended recipient did not received it till date. While the address intended is of trishna enclave then what is the consignment at jaydev vihar.

It is requested to deliver the consignment no. K14278832 immediately to the address of the recipient as mentioned in the consignment.
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