Address: | Mumbai City, Maharashtra, 400080 | Website: | www.dtdc .com |
We received a phone call from your courier boy on 13/4/2018 stating that your courier has come but he did not give us way bill number on phone. Www call him back and told that we are out of station and reaching city by 18/4/2018.
On 18/4/2018 we phoned 5 times and finally we he could be contacted, he said you have to collect courier from ghatkopar office.
We are contacting ghatkopar office and courier boy on daily basis but we are not getting any information on the said post. We are not getting way bill number or from where courier was sent. Even it was not kept for 5 days from 13/4/2018 to 18/4/2018.
Courier boy did not put "we missed you" tag at our place like system followed by other couriers.
Being such a reputed company if you do not maintain record of inward posts and cannot give the status of it is never expected from you.
If you are customer oriented pl. Help us in find out the status of our courier. Was this information helpful? |
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